Programme FAQ
How do I create a profile on your website?
To create a profile, simply click on the “Sign Up” button and follow the prompts to enter your details.
Can I access my purchased programmes on multiple devices?
Your profile is linked to one primary device. However, you can add one additional device to access your programmes.
How do I add an additional device to my profile?
Log in to your account, go to “Settings,” and select “Add Device.” Follow the instructions to link your new device.
What payment methods do you accept?
We accept various payment methods, including credit and debit cards, and Payfast.
Are there any hidden fees or subscriptions?
No, all our programmes are offered as one-time purchases with no hidden fees or subscriptions.
Can I get a refund if I'm not satisfied with a programme?
Due to the digital nature of our programmes, we do not offer refunds. However, we are committed to providing excellent customer support to address any concerns.
How often are new programmes or content added?
We plan on adding more players position programmes and strength and conditioning programmes in the future. Please note that we do not add content to existing programmes as they are offered for a one-time fee only.
Are the programmes suitable for all fitness levels?
Yes, our programmes cater to athletes and fitness enthusiasts of all levels, from beginners to advanced. Each program is designed to be scalable and adaptable to individual needs.
Can I contact customer support if I have questions or need assistance?
Absolutely! Our customer support team is here to help. You can reach out to us via email or through the contact form on our website, and we’ll be happy to assist you.
Can I use the same login from multiple devices or share with someone else?
No — your login is tied to the device used during sign‑up. However, after completing registration, you’re eligible to purchase one additional login for use on a second device. To add an additional device to your account – simply try signing in on a new device and select purchase a new device when promted.